ASSAVA METAL Co., Ltd. recognizes the importance of protecting your personal data. This Privacy Policy describes our practices regarding the collection, use, or disclosure of personal data, including other rights of data subjects under personal data protection laws.

Collection of personal data

We collect personal information received directly from you as follows:

  • Telephone number
  • Email

Types of data collected

Contact information such as address, phone number, email address , etc.

Account details such as username, password, transaction history, etc.

Technical information such as IP address, Cookie ID, activity logs, etc.

Child

If you are under 20 years of age or have legal restrictions, we may collect, use or disclose your personal information. We require your parent or guardian to provide us with the knowledge and consent or permission required by applicable law. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information from our servers.

Data storage

We store your personal data in the form of documents and copies. Your personal data is stored using server providers located outside of Thailand.

Data usage

We use the collected information for various purposes:

  • To create and manage accounts 
  • To provide goods or services 
  • To improve products, services or user experiences. 
  • To share and manage information within the organization. 
  • To carry out marketing and sales promotion activities 
  • To provide after-sales service 
  • To collect user feedback 
  • To comply with our terms and conditions 
  • To comply with all applicable laws, regulations, and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal data to third parties in certain circumstances:

  • Marketing campaign
  • Analysis and performance evaluation

Organization

We may disclose your personal information within our organization to provide and develop our products or services. We may aggregate information within the products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.

Data storage

We will retain your personal data for as long as necessary for the duration of your relationship with us or as otherwise required in connection with the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We will then delete, destroy or anonymize your personal data when it is no longer required or when that period expires.

Data Owner Rights 

Under the Data Protection Act, you may exercise the following rights:

Withdrawal of Consent - If you have given us your consent to collect, use or disclose your personal information either before or after the effective date of the Data Protection Act, you have the right to withdraw that consent at any time for the duration of your privacy. Unless restricted by law or you are still under a contract in our favor.

Access to information - You have the right to access the personal data we hold about you, to request that we provide you with a copy of that data, and to request that we disclose how we obtained your personal data.

Data portability - You have the right to receive your personal data where we have automatically organised such personal data into a machine-readable or usable format that can be processed or disclosed by automated means, to request that we transmit or transfer the personal data directly to another data controller in such a format where this is possible by automated means, and to receive the personal data in such a format that we transmit or transfer directly to another data controller, unless this is technically impossible.

Objection - You have the right to object to the collection, use or disclosure of your personal data at any time, where such processing is in our legitimate interests, the company or an individual, within your reasonable expectation, or in the public interest.

Erasure or destruction of data - You have the right to request that we erase, destroy or anonymize your personal data if you believe that collection, use or disclosure of your personal data is contrary to applicable law or that our retention of the data is no longer necessary in connection with the purposes related to this Privacy Policy, or where you withdraw your consent or object to processing as previously described.

Restriction - You have the right to ask us to suspend processing your personal data while we review your request for rectification or objection, or when it is no longer necessary and we are required to erase or destroy your personal data in accordance with applicable law. Instead, you can ask us to suspend processing it.

Correction - You have the right to have your personal data corrected to keep it current, complete and not misleading.

Filing a complaint - You have the right to lodge a complaint with the relevant competent authority if you believe that our collection, use or disclosure of your personal data violates or does not comply with relevant laws.

You can exercise these rights as a data subject by contacting our Data Protection Officer as indicated below. We will inform you of the status of your request within 30 days of receipt. If we reject your request, we will notify you of the reasons via SMS, email, telephone, or registered mail (if applicable).

Cookies

To enrich and improve your experience, we use cookies or similar technologies to provide personalized content, relevant advertising, and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website, and their website access preferences. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before using our website.

Cookies for analytics and performance monitoring

These cookies allow the Company to recognize and count the number of visitors to the Website and to understand the behavior of visitors to the Website, in order to improve the quality and appropriateness of the Website. They also collect statistical data about how visitors use and behave on the Website. This helps improve the functionality of the Website by making it easier for users to find what they are looking for, and helps the Company understand the interests of users and measure the effectiveness of the Company's advertising.

Data Security

We are committed to protecting your personal data by implementing robust security measures based on the principles of confidentiality, integrity, and availability. These measures are designed to prevent unauthorized or unlawful access, use, disclosure, alteration, destruction, or loss of your personal data. Our security measures include administrative, technical, and physical safeguards, as well as access controls.

Data Breach Notification

We will notify the Personal Data Protection Committee without undue delay and within 72 hours of becoming aware, if feasible, unless it is unlikely that the personal data breach will result in a high risk to your rights and freedoms. If the personal data breach is likely to result in a high risk to your rights and freedoms, we will 1 notify you without undue delay of the personal data breach and the measures taken to address it via our website, SMS, email, telephone, or registered post (if applicable).

This update to our privacy policy

We may change this privacy policy from time to time. Any changes to this privacy policy, we recommend that you check our website frequently. This privacy policy was last updated and effective as of February 24, 2021.

Links to other websites

The purpose of this Privacy Policy is to provide you with the products or services and use of our website. Any websites from other domains found on our website are subject to privacy policies that are not affiliated with us.

Contact information

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us using the following details:

Data Controller - ASSAVA METAL Co., Ltd. 285 Lan Luang Road, Wat Sommanas Subdistrict, Pomprap Sattruphai District, Bangkok 10100 assava@assavametal.com

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